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Faucet Repair & Replacement

Is your faucet dripping or is the handle not working smoothly, or do you want a new faucet for your kitchen or bathroom? Your plumber can check for leaks and the condition of the fixture and, depending on what's actually needed, repair it with compatible parts, replace the faucet in the same location, or handle the directly related exposed water supply connections.

Service area
Vancouver, Burnaby and Richmond
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Common issues

  • Dripping or not working smoothly

    If the faucet keeps dripping, the handle is hard to turn or the sprayer isn't working properly, your plumber checks where it's leaking and the related parts.

  • Replacing your existing faucet in the same location

    If you want a new style or new features, your plumber can check whether the existing mounting holes, connections and installation space are suitable.

  • Sensor, wall-mount or outdoor faucets

    Your plumber can check the accessible parts and the conditions for a like-for-like replacement in the same location based on the model; in-wall connections, frost-proof designs and power supply each have different requirements.

  • Low water flow

    The faucet and the water supply are checked first; replacing the faucet may not fix upstream water pressure or other pipe problems.

What the pro will do

  1. 1

    Your plumber gets details on the faucet's location, model, problem and quantity, who will supply the parts and whether old parts need to be disposed of, and confirms any known water shut-off restrictions or arrangements for coordinating with a shared water shut-off.

  2. 2

    They check the cause and whether parts are compatible, explain the repair or replacement plan, the scope of work and the cost, and only start work after confirming with you.

  3. 3

    They repair or replace within the agreed scope. Any additional in-scope connection work, shut-off valve work, shared water shut-off coordination, or pickup and delivery must be confirmed with you first, including what it involves and what it costs; out-of-scope work, such as operating or repairing shared building equipment, must be arranged separately.

  4. 4

    They check that the faucet works and that visible connections aren't leaking, clean up the work area, and explain how to use and care for it.

Good to know

  • Share the model and photos first

    Take photos of the faucet, where it's leaking and any connections you can safely photograph; before buying a replacement, let your plumber check that it's compatible.

  • Don't take connections apart yourself

    Turning the faucet handle off doesn't mean the water supply is shut off; don't take anything apart while water is still coming out or before the water shut-off arrangements are confirmed.

  • Care for it according to its finish and model

    Different finishes, plastic parts and electronic components have different cleaning requirements; vinegar soaks, strong descalers and abrasives aren't suitable for every product.

  • Ask for help again if it keeps leaking

    If it keeps dripping or a connection is seeping after the job, contact your plumber to have it checked; don't tighten it harder or remove the cartridge yourself.

Local tips

  • Plumbing inside the building can also affect the water from your faucet

    BC guidance notes that the pipes and fittings inside a building, and how long water sits in them, can affect the water that comes out of a faucet. If you notice a colour, odour or particles, it should be checked based on the actual situation; replacing the faucet may not solve the problem.

  • Saving water doesn't always mean saving money

    Fixing a drip can cut down on wasted water; whether it lowers your bill still depends on how your property is actually billed, and the same savings can't be guaranteed for every household.

This service covers repairs to accessible parts of standard, sensor, wall-mount/pot filler and outdoor faucets, compatible like-for-like replacement in the same location, and handling of directly related exposed water supply connections; your plumber can also replace compatible batteries as the manufacturer requires, or plug a manufacturer's plug-in adapter with a recognized certification into a suitable existing outlet. It doesn't include adding or relocating faucets; fixed, concealed or shared piping; tub/shower fixtures and other bathroom fixtures; opening walls or restoring mounting surfaces; backflow assembly certification testing; internal electrical repairs; or adding or changing outlets, fixed wiring or electrical circuits.

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